Macatawa Family Medicine, P.C.
1061 Washington Avenue
Holland, MI 49423
Our Mission is to Serve our Lord through serving our patients
John E. Schloff, M.D.
Office hours:
Mon Tues Thurs Fri: 8:30am - 4pm
Wed: 9am - 3pm
Thank you for choosing Macatawa Family Medicine for your health care needs. We recognize that health care bills and
health insurance claims can be confusing. If you have specific questions, please feel free to contact our billing
department at (616)393-8100 extension #113 during regular office hours and speak to our office manager, Jolyn. We
are here to serve you.

Things to know before your visit:

Insurance
We participate with many insurance companies and are committed to assisting you in receiving payment for covered
services under your plan. (Insurance Carriers). We suggest that you call our office to verify that we participate with
your insurance, as the list may vary from time to time. The participation status does not imply that the services performed
will be covered in whole or part by your insurance carrier/network. This is decided by the coverage that is purchased
by you or your employer. To confirm coverage for your services, please contact your insurance carrier/network. If you
do not see your health plan and/or network on this list, call us at (616)393-8100.

Payment
We require payment at the time of service. We accept cash, check, VISA andMaster Card. If you are responsible for a
co-payment we will request that at the time of registration. If this presents a hardship to you and/or your family at any
time, please feel free to discuss this with us PRIOR TO YOUR OFFICE VISIT. (Office Payment Policy)

Financial Assistance Options
We are willing to offer payment plan options to patients with large balances or difficult financial circumstances. Please
call us at (616) 393-8100 and a billing staff representative will be happy to review payment options that may be available
to you.
Insurance and Patient Account Services